Frequently Asked Questions
Returns & Refund Policy
Payment & Shipping
All King & Stone’s CBD raw materials are compliant with the 2018 Farm Bill Act. Each lot is tested by third-party facilities for mold, heavy metal, pesticides and THC level and cannot contain more than 0.3 percent THC. Our CBD is sourced in the United States from certified, state licensed hemp processors. We keep all certifications and analysis data on file.
King & Stone’s cosmetic formulas, raw materials and ingredients undergo rigorous safety toxicology and regulatory assessments. All products are tested by industry-recognized third-party testing facilities for safety and preservative efficacy. Every product is compliant with the Cosmetic Ingredient Review (CIR) Expert Panel, a group of independent expert dermatologists and toxicologists, and dermatologist-approved.
King & Stone’s cosmetic products are compliant with the United States FDA, Health Canada and EU Cosmetic Regulations, as well as California Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65).
We take our standards seriously because we want you to love King & Stone’s as much as we do.
CBD is extracted from Industrial hemp plants that contain Cannabinoids. You cannot experience any psychoactive effects “High or Stoned” with our products. Every major civilization in history has recognized hemp as #1 on its list of important plants. The ancient Chinese, Indians, Egyptians, Assyrians, Persians, Greeks and Romans all revered hemp as an incomparable source of food and medicine. Now modern science is validating what the ancients all knew — and uncovering exciting new discoveries about CBD. Recently (August 2017) FDA has declared CBD as “beneficial” and is asking now all users of CBD products for their input!
We are hard-wired with a system of cannabinoid receptors throughout our brains and bodies. When these receptors are activated, they enable two-way communication between body systems; something previously thought to be impossible.
Cannabinoids have a healing effect. Hemp extracted CBD is used by people with a variety of ailments.
Shore Answer is YES!!!
The United States Farm Bill of 2014 classified Industrial Hemp as containing less than 0.3% THC on a dry-weight basis. Because our CBD Products contain less than 0.3% THC and are extracted from Colorado grown Industrial Hemp registered with US Department of Agriculture we are allowed by U.S. Federal law to conveniently ship to your doorstep. The legality of CBD from hemp is based also on a 2004 unanimous ruling by the 9th Circuit Court of Appeals, which determined that the DEA “cannot regulate naturally-occurring THC not contained within or derived from marijuana, i.e., non-psychoactive hemp is not included in Schedule I. The DEA has no authority to regulate drugs that are not scheduled.”
Unlike marijuana, CBD hemp contains extremely low (less than .3%) THC.
THC is the compound in marijuana that makes a person feel “high”. CBD hemp does not get you high.
Refunds & Return Policy
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from Industrial Hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.
Returns of all unused and unopened products are accepted for 30 days following receipt of your order. Simply send back for a refund less a 15% restocking fee and shipping costs. RMA is not needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.
**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
1) Email us at email@example.com ASAP to notify us that you will be returning your UNOPENED product within the 30-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to firstname.lastname@example.org so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s the condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email email@example.com.*
We ask that you notify us within 14 days from your order date. Items that have any product defects must be reported within 14 days of receipt to be eligible for a refund, exchange or replacement.
Payment & Shipping
Accepted payment methods are Visa, Mastercard, and American Express. When placing an order, only one credit/debit card may be used per order.
Shipping is FREE for all orders above $50. For any order less than $50, it will cost $5.95.
Please allow 1-2 business days for your order to be picked, packed and shipped (not including weekend)
Unfortunately, no, we’re not able to apply a promo code to an already purchased order. However, you may save the code for your next purchase.