Frequently Asked Questions
Returns & Refund Policy
Payment & Shipping
CBD is a natural oil derived from the Hemp plant. It is commonly used for therapeutic and medicinal purposes since it proves to provide natural relief from common ailments like anxiety, nausea, inflammation and difficulty sleeping. It is not psychoactive, but rather, it naturally calms and heals the body and mind.
We test our raw materials for purity and pesticides. We only use Third Party Labs for these testings. See our latest third-party lab results for Pesticides .
Potency and Cannabinoid Profile Third Party Lab Results are available on Product Page.
CBD is extracted from Industrial hemp plants that contain Cannabinoids. You cannot experience any psychoactive effects “High or Stoned” with our products. Every major civilization in history has recognized hemp as #1 on its list of important plants. The ancient Chinese, Indians, Egyptians, Assyrians, Persians, Greeks and Romans all revered hemp as an incomparable source of food and medicine. Now modern science is validating what the ancients all knew — and uncovering exciting new discoveries about CBD. Recently (August 2017) FDA has declared CBD as “beneficial” and is asking now all users of CBD products for their input!
We are hard-wired with a system of cannabinoid receptors throughout our brains and bodies. When these receptors are activated, they enable two-way communication between body systems; something previously thought to be impossible.
Cannabinoids have a healing effect. Hemp extracted CBD is used by people with a variety of ailments.
All King & Stone’s CBD raw materials are compliant with the 2018 Farm Bill Act. Each lot is tested by third-party facilities for mold, heavy metal, pesticides and THC level and cannot contain more than 0.3 percent THC. Our CBD is sourced in the United States from certified, state licensed hemp processors. We keep all certifications and analysis data on file.
King & Stone’s cosmetic products are compliant with the United States FDA, Health Canada and EU Cosmetic Regulations, as well as California Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65).
We take our standards seriously because we want you to love King & Stone’s as much as we do.
Unlike marijuana, CBD hemp contains extremely low (less than .3%) THC.
THC is the compound in marijuana that makes a person feel “high”. CBD hemp does not get you high.
All our products contain the same premium CBD, just available in different forms, potency levels, and sizes. Hemp Extract affects everyone differently. Here is some general information about our products to help you decide which is best for your specific needs:
CBD Oil – Our oils contain our Hemp Extract in its purest form. Because these oils do not include any additional natural calming ingredients, our customers tell us this product is the most energizing and uplifting. We recommend CBD Oil for daily use to boost overall health.
CBD Gummies – Our gummies are one of our best sellers since they offer a potent dose of CBD in a fun, chewy candy. Hemp Extract gummies tend to have a calming effect on the body, making them a good option for treating insomnia and anxiety.
CBD Organic Salve – King & Stone Organic Salve is a potent, cooling, deep-penetrating topical solution. It is designed to deliver the medicinal benefits of Hemp Extract to your joints, bones and muscles. Our Pain Gel is popular among athletes, sufferers of arthritis and post-surgery patients.
No. CBD cannot and will not get you high. THC is the only cannabis constituent with an intoxicating effect.
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from Industrial Hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.
Returns of all unused and unopened products are accepted for 30 days following receipt of your order. Simply send back for a refund less a 15% restocking fee and shipping costs. RMA is not needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.
**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
1) Email us at email@example.com ASAP to notify us that you will be returning your UNOPENED product within the 30-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to firstname.lastname@example.org so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s the condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email email@example.com.*
We ask that you notify us within 14 days from your order date. Items that have any product defects must be reported within 14 days of receipt to be eligible for a refund, exchange or replacement.
Shipping is FREE for all orders above $50. For any order less than $50, it will cost $5.95.